Bilingual Clinical Office Manager — Lead Clinic Operations

Betterhealthgroup; Florida; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) through Fidelity

Paid Time Off (PTO) — accrual from day

Teladoc virtual care

Better Health Wellness Program

Job summary

VIPCARE seeks an Office Manager to lead day-to-day operations of a Florida medical practice, delivering Five-Star service and patient-centered care. You will oversee clinical and administrative functions, supervise staff, and drive performance in a Medicare Advantage/value-based care setting.

The role requires strong leadership, HIPAA/compliance awareness, EMR proficiency, and bilingual Spanish skills. Expect a collaborative, growth-focused environment with comprehensive benefits.

Qualifications

• Bilingual Spanish required. Fluent in Spanish and English preferred.
• 4+ years of progressive experience in a healthcare environment such as medical assisting, clinical operations, or practice management.
• 1+ year(s) of leadership or supervisory experience in a physician practice or outpatient clinic.
• Experience in Medicare Advantage or value-based care environments is desirable.

Responsibilities

• Lead day-to-day operations of the assigned medical practice to ensure efficient, patient-centered clinic operations.
• Monitor, analyze, and improve KPIs including HEDIS, patient access, and satisfaction.
• Directly supervise clinic staff (3–7 members) and manage staffing, payroll, PTO, and coaching.
• Coordinate provider schedules, credentialing, enrollment tasks, and care coordination activities.

Skills

Bilingual Spanish

Leadership

Healthcare operations

EMR knowledge

Customer service

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Healthcare Administration or related field preferred

Tools

EMR systems

Google Workspace

Job description

VIPCARE seeks an Office Manager to lead day-to-day operations of a Florida medical practice, delivering Five-Star service and patient-centered care. You will oversee clinical and administrative functions, supervise staff, and drive performance in a Medicare Advantage/value-based care setting.

The role requires strong leadership, HIPAA/compliance awareness, EMR proficiency, and bilingual Spanish skills. Expect a collaborative, growth-focused environment with comprehensive benefits.