Bilingual Clinic Operations Coordinator

10100 Children's Hospital; Maryland; On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life, AD&D, disability coverage

Commuter benefits

Job summary

Children’s National Hospital in Lanham, MD, is seeking a Clinic Operations Representative to provide patient services and administrative support in clinic operations. You will interact with parents, patients, physicians, and staff, and may float between clinics within Prince George’s County.

The role supports scheduling, registration, and billing processes with accuracy. Ideal candidates will have a high school diploma or GED, 1 year of related experience, strong customer service, and

Qualifications

• High School Diploma or GED required.
• At least 1 year experience in billing, patient registration and scheduling and insurance verification.
• Broad clinic knowledge and customer service skills; proficient with Microsoft Office; typing 35 wpm.

Responsibilities

• Schedule and register patients; verify demographics and insurance information.
• Verify insurance eligibility and pre-authorizations; discuss payment options with families.
• Collect co-pays and assist with billing; ensure accurate documentation in systems.
• Provide office support and maintain filing and communications; float between clinics as needed.

Skills

Customer service

Typing 35 wpm

Microsoft Office (Word & Excel)

Billing experience

Education

High school diploma or GED

Tools

Cerner

IDX

McKesson

Microsoft Office

Job description

Children’s National Hospital in Lanham, MD, is seeking a Clinic Operations Representative to provide patient services and administrative support in clinic operations. You will interact with parents, patients, physicians, and staff, and may float between clinics within Prince George’s County.

The role supports scheduling, registration, and billing processes with accuracy. Ideal candidates will have a high school diploma or GED, 1 year of related experience, strong customer service, and