Bilingual Clinic Interpreter & Front Desk Specialist

Outside-i; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

403(b) retirement plan

HRA & FSA options

Life & disability insurance

Public Service Loan Forgiveness (PSLF)

Sabbatical after 5 years

Job summary

Outside In seeks a Clinic Support Specialist/Interpreter to support a multi-disciplinary medical team in our downtown and east clinics. You will handle front desk tasks, call center coverage, new patient registration, and MyChart navigation while providing Spanish/English medical interpretation.

The role requires Oregon HCI status or enrollment within 90 days, strong crisis de-escalation ability, and excellent communication. Benefits include comprehensive medical coverage and retirement options.

Qualifications

• Bilingual English/Spanish required with strong oral and written communication.
• Oregon Qualified Health Care Interpreter status or must enroll and obtain within 90 days after probation.
• Must pass ACTFL Oral Proficiency tests with Advanced Mid or higher; interpreter credentialing required.

Responsibilities

• Coordinate front desk, call center, and scheduling for multiple clinic shifts.
• Provide medical interpretation and bilingual information for patients and providers.
• Assist with patient intake, MyChart navigation, and insurance eligibility verification.

Skills

Bilingual EN/ES

Communication skills

Multitasking

De-escalation

Education

Medical office background

Medical terminology knowledge

HCI certification

Tools

Epic

Microsoft Office

Job description

Outside In seeks a Clinic Support Specialist/Interpreter to support a multi-disciplinary medical team in our downtown and east clinics. You will handle front desk tasks, call center coverage, new patient registration, and MyChart navigation while providing Spanish/English medical interpretation.

The role requires Oregon HCI status or enrollment within 90 days, strong crisis de-escalation ability, and excellent communication. Benefits include comprehensive medical coverage and retirement options.