Bilingual Client Support Specialist

Randstad; Folsom (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A staffing agency in California seeks a full-time customer support representative. This role involves responding to customer inquiries over the phone, providing information on application and eligibility, assisting in enrollment processes, and accurately performing data entry related to customer activity. Candidates should have a high school diploma or equivalent. This position promises professional growth opportunities within a dynamic environment.

Responsibilities

• Respond to customer phone inquiries in a prompt, courteous manner.
• Provide callers with unbiased information about application and eligibility.
• Assist customers in the enrollment process.
• Access, read, and interpret customer data within the application.
• Perform data entry accurately to reflect customer transactions.

Education

High school diploma, GED, or equivalent certification

Job description

A staffing agency in California seeks a full-time customer support representative. This role involves responding to customer inquiries over the phone, providing information on application and eligibility, assisting in enrollment processes, and accurately performing data entry related to customer activity. Candidates should have a high school diploma or equivalent. This position promises professional growth opportunities within a dynamic environment.