Bilingual Client Solutions Specialist - Medical Devices

ProKatchers LLC; Salt Lake City (UT); On-site; USD 42,000 - 61,000; Part time

Job summary

ProKatchers LLC in Salt Lake City seeks a Client Solution Specialist I to join the Client Service Department. You will communicate with internal and external customers about service inquiries, ensuring courteous, accurate responses and strong customer relations in a bilingual environment.

The role requires French and English bilingualism, at least one year in a medical devices or healthcare call center, experience with Oracle EBS, and familiarity with complaint management systems.

Qualifications

• Bilingual in French and English required for daily communications.
• Minimum 1 year of experience in a healthcare call center or similar.
• Experience with Oracle EBS and complaint management systems.

Responsibilities

• Handle inquiries from internal and external customers via multiple channels while maintaining strong customer relations.

Skills

Bilingual French & English

Call Center experience

Healthcare background

Complaint management systems

Education

High School Diploma

Tools

Oracle EBS

Job description

ProKatchers LLC in Salt Lake City seeks a Client Solution Specialist I to join the Client Service Department. You will communicate with internal and external customers about service inquiries, ensuring courteous, accurate responses and strong customer relations in a bilingual environment.

The role requires French and English bilingualism, at least one year in a medical devices or healthcare call center, experience with Oracle EBS, and familiarity with complaint management systems.