Bilingual Client Services Specialist (Loan Support)

United Consumer Financial Services Compa; Westlake (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

United Consumer Financial Services Compa in Westlake, OH is seeking a Client Services Representative to support merchants and consumers through the loan process from application submission to funding or cancellation. The role requires Spanish fluency and strong call center/customer service skills.

The position offers $16–$18/hour with bilingual ($1) and night shift differentials, and requires weekend Saturdays. Available shifts include 10-6PM and 4PM-12AM. Eligible for email: [e-mail].

Qualifications

• Local to Westlake, OH or willing to relocate.
• High school diploma required.
• Spanish language fluency required.
• Call center or customer service experience is a plus.
• Data entry accuracy ≥95%.

Responsibilities

• Provide high-level customer service to merchants and consumers from application submission to loan contract verification and funding or cancellation.
• Assist inbound/outbound inquiries and route issues to appropriate teams.
• Enter and process loan applications quickly and accurately; support underwriting decisions and contract verification.

Skills

Spanish language

Call center

Data entry

Customer service

Education

High school diploma

Job description

United Consumer Financial Services Compa in Westlake, OH is seeking a Client Services Representative to support merchants and consumers through the loan process from application submission to funding or cancellation. The role requires Spanish fluency and strong call center/customer service skills.

The position offers $16–$18/hour with bilingual ($1) and night shift differentials, and requires weekend Saturdays. Available shifts include 10-6PM and 4PM-12AM. Eligible for email: [e-mail].