Bilingual Client Relationship Pro - Digital Banking Advisor

Us Bank; Addison (IL); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering tailored financial guidance.

You will build trust, assess banking needs, and educate clients on digital solutions while maintaining compliance and accuracy. A strong communication approach and bilingual skills in Spanish and English are essential, with 4–5 years in retail banking preferred.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.
• Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options to meet financial needs.
• Leverages resources and technologies to optimize the client experience with accuracy.

Skills

Bilingual English/Spanish

Client relationships

Sales / cross-selling

Financial products knowledge

Education

High school diploma

Tools

CRM software

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering tailored financial guidance.

You will build trust, assess banking needs, and educate clients on digital solutions while maintaining compliance and accuracy. A strong communication approach and bilingual skills in Spanish and English are essential, with 4–5 years in retail banking preferred.