Bilingual Client Relationship Consultant – Spanish Preferred

U.S. Bank; Knoxville (TN); On-site; USD 46,000 - 56,000; Full time

Job summary

U.S. Bank is hiring a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, educate clients on deposit and loan products, and recommend solutions while delivering an excellent, digital-first client experience.

The role emphasizes relationship-building, proactive outreach, and collaboration with branch teams to serve both consumer and business clients with accuracy and care.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Builds and maintains client relationships through proactive outreach and follow-up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service tools to meet needs.
• Collaborates with branch teams to deliver accurate, helpful service and recommendations.

Skills

Relationship building

Client engagement

Digital banking

Product knowledge

Education

High school diploma

Job description

U.S. Bank is hiring a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, educate clients on deposit and loan products, and recommend solutions while delivering an excellent, digital-first client experience.

The role emphasizes relationship-building, proactive outreach, and collaboration with branch teams to serve both consumer and business clients with accuracy and care.