Bilingual Client Relationship Banker I — Digital Banking

Usbank; Saint Charles (MO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare

401(k)

Vacation time

Holidays

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital services. You will build trust, assess client needs, and recommend tailored banking solutions while processing basic transactions and maintaining excellent service standards.

The role emphasizes proactive client engagement, knowledge of bank products, and collaboration with branch teams to deliver a seamless experience.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or equivalent training.
• Bilingual Spanish and English preferred.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow up.
• Opens consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Maintains knowledge of banking products and branch procedures.

Skills

Relationship building

Customer service

Communication

Bilingual Spanish & English

Education

High school diploma or equivalent

Tools

CRM software

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital services. You will build trust, assess client needs, and recommend tailored banking solutions while processing basic transactions and maintaining excellent service standards.

The role emphasizes proactive client engagement, knowledge of bank products, and collaboration with branch teams to deliver a seamless experience.