Bilingual Client Relationship Consultant – Spanish/English

US Bank; Greenfield (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation and holidays

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess their banking needs, educate on products, and provide a trusted, digital-first experience.

Role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver an exemplary client experience. Prior retail banking and sales experience is valued.

Qualifications

• High school diploma or equivalent.
• Experience in retail banking and customer service is preferred.
• Ability to learn and explain banking products and services.

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Identify banking solutions based on client needs and preferences.
• Educate clients on deposit and loan products and digital self-service tools.
• Collaborate with branch team to serve clients effectively.
• Open accounts and process basic transactions while ensuring accuracy.

Skills

Relationship building

Customer service

Sales campaigns

Digital products

Communication

Needs discovery

Digital-first mindset

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess their banking needs, educate on products, and provide a trusted, digital-first experience.

Role emphasizes proactive outreach, strong communication, and collaboration with branch teams to deliver an exemplary client experience. Prior retail banking and sales experience is valued.