Bilingual Client Banking Specialist

Bank of America Corporation; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is seeking a client services professional for our Financial Center in the United States. The role focuses on educating clients about self-service options and assisting with transactions, while accurately processing cash and understanding client financial priorities.

You will build relationships to meet financial needs, follow bank processes, and collaborate with specialists in lending, investments, and business services to deliver tailored solutions.

Qualifications

• Minimum education: High School Diploma or equivalent.
• Strong communication and interpersonal skills.
• Bilingual Spanish required or preferred.
• Desire to learn and adapt to new information and technology.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory Relationship

Business Development Pipeline

Prospecting Referral Identification

Education

High School Diploma / GED / Secondary School

Job description

Bank of America Corporation is seeking a client services professional for our Financial Center in the United States. The role focuses on educating clients about self-service options and assisting with transactions, while accurately processing cash and understanding client financial priorities.

You will build relationships to meet financial needs, follow bank processes, and collaborate with specialists in lending, investments, and business services to deliver tailored solutions.