Bilingual Client Account & Insurance Advisor

State Farm Agent; Gaithersburg (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

State Farm Agent in Gaithersburg, MD is seeking a bilingual (English/Spanish) Sales Team Member to deliver outstanding service, manage policy changes, and assist customers with insurance and financial service needs.

You’ll build lasting relationships, identify cross-sell opportunities, and convey State Farm solutions while maintaining accuracy and compliance in a fast-paced environment.

Qualifications

• Must be bilingual in English and Spanish with excellent communication skills.
• Strong problem-solving abilities and attention to detail.
• Self-motivated team player with a positive attitude.
• Sales or customer service experience preferred; ability to handle high-stress situations calmly.

Responsibilities

• Build and maintain strong customer relationships through exceptional service.
• Assist customers with policy changes, billing questions, claims support, and account servicing.
• Conduct policy reviews to ensure appropriate coverage for customers.
• Educate customers about State Farm products and services; identify cross-sell opportunities.
• Follow up with customers regarding quotes, renewals, and outstanding requests.
• Maintain detailed account records and ensure compliance with regulations.

Skills

Fluent in English and Spanish

Communication

Problem-solving

Self-motivated

Sales or customer service experience

Education

Insurance license (P&C / Life & Health) preferred

Job description

State Farm Agent in Gaithersburg, MD is seeking a bilingual (English/Spanish) Sales Team Member to deliver outstanding service, manage policy changes, and assist customers with insurance and financial service needs.

You’ll build lasting relationships, identify cross-sell opportunities, and convey State Farm solutions while maintaining accuracy and compliance in a fast-paced environment.