Bilingual Claims Investigator - Workers’ Comp

Digistream-Investigations,-Inc.; Oakland (CA); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) retirement plan with 4% company

Job summary

DigiStream Investigations, a fast-growing private investigations firm, seeks a full-time Claims Investigator in the Bay Area. The Claims Investigator will conduct insurance investigations with subjects and witnesses to workers' compensation claims, scheduling, preparing, and conducting investigations and communicating with the General Manager regarding results and client updates.

*Applicants must be at least 21 years of age due to company auto policy requirement.

Qualifications

• Bachelor's Degree required (Criminal Justice, English, Psychology, History, Political Science or other writing intensive major preferred)
• 2 years of experience in claims preferred, experience in journalism preferred
• Must be able to provide at least 1 writing sample (Cover letter does not count)
• Ability to read, analyze, and distill information from documents and forms and apply it to an investigation
• Ability to interact with subjects of an investigation in a professional manner while developing rapport and extracting necessary information
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to maintain confidentiality of information
• Ability to juggle multiple cases at once; maintaining work quality and turnaround time while communicating effectively with SIU supervisor
• Ability to be on-site in our Oakland office location full-time Monday to Friday
• Must pass a mandatory Background History check

Responsibilities

• Conduct in-person recorded interviews with injured workers, supervisors, witnesses, and management regarding industrial accidents
• Conduct accident scene investigations including scene photographs, measurements, and analysis of equipment to determine cause of injury or third-party liability
• Obtain and secure evidence, such as audio recordings, medical releases, photographs, police reports, court records, and other evidence
• Complete well-written and in-depth reports on case findings within 48 hours of statement
• Track and maintain hourly billing
• Work under deadlines and multitask

Skills

Interviewing

Report writing

Investigation techniques

Claim investigation

Education

Bachelor's Degree

Job description

DigiStream Investigations, a fast-growing private investigations firm, seeks a full-time Claims Investigator in the Bay Area. The Claims Investigator will conduct insurance investigations with subjects and witnesses to workers' compensation claims, scheduling, preparing, and conducting investigations and communicating with the General Manager regarding results and client updates.

*Applicants must be at least 21 years of age due to company auto policy requirement.