Bilingual Claims Investigator — Bay Area Field Interviews

Digistream; Oakland (CA); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with 4% company match

Job summary

DigiStream Investigations seeks a full-time Claims Investigator in the Bay Area. The role conducts insurance investigations with subjects and witnesses to workers' compensation claims, scheduling, preparing, and conducting investigations. You will update clients and report results to the General Manager.

Requirements include a Bachelor's Degree and 2 years of claims experience (journalism preferred). On-site Oakland office with full-time hours and travel across 11 counties.

Qualifications

• Bachelor's Degree required; Criminal Justice, English, Psychology, History, Political Science or other writing-intensive major preferred.
• 2 years of claims experience preferred; journalism experience preferred.
• Must provide at least 1 writing sample.
• Ability to read, analyze, and distill information from documents for investigations.

Responsibilities

• Conduct in-person recorded interviews with injured workers, supervisors, witnesses, and management.
• Perform accident scene investigations including photos, measurements, and equipment analysis.
• Obtain and secure evidence such as audio recordings, medical releases, photos, police reports, court records.
• Complete well-written, in-depth reports on case findings within 48 hours of statement.
• Track and maintain hourly billing and meet deadlines while multitasking.

Skills

Interviewing

Written reports

Analytical reading

Communication

Education

Bachelor's Degree

Job description

DigiStream Investigations seeks a full-time Claims Investigator in the Bay Area. The role conducts insurance investigations with subjects and witnesses to workers' compensation claims, scheduling, preparing, and conducting investigations. You will update clients and report results to the General Manager.

Requirements include a Bachelor's Degree and 2 years of claims experience (journalism preferred). On-site Oakland office with full-time hours and travel across 11 counties.