Bilingual City Delivery Dispatcher & Route Optimizer

O'Reilly Auto Parts; Greenville (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with 1st‑of

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a city delivery hub coordinator to oversee routes between the hub and spoke stores. The role requires ensuring timely delivery, accurate order pulling, and maintaining organized hub areas.

Bilingual capabilities are encouraged to support a diverse customer base. The position emphasizes monitoring routes for efficiency, ensuring policy compliance, and collaborating with store managers and delivery staff for smooth operations.

Qualifications

• Ability to quickly match alphanumeric sequences
• Strong communicational skills for interactions with stores and delivery staff

Responsibilities

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

Skills

Alphanumeric matching

Interpersonal communication

Job description

O'Reilly Auto Parts is seeking a city delivery hub coordinator to oversee routes between the hub and spoke stores. The role requires ensuring timely delivery, accurate order pulling, and maintaining organized hub areas.

Bilingual capabilities are encouraged to support a diverse customer base. The position emphasizes monitoring routes for efficiency, ensuring policy compliance, and collaborating with store managers and delivery staff for smooth operations.