Bilingual City Delivery Dispatcher

O'Reilly Auto Parts; Mount Prospect (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k start day one

Medical/dental/vision insurance

Flexible spending account

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Mount Prospect, IL seeks a delivery hub coordinator to oversee city route schedules and delivery specialists across spoke stores. You will ensure orders are pulled accurately and on time, maintain a clean hub area, and monitor routes for efficiency, escalating issues to store management as needed.

Responsibilities include supervising clock-ins, handling billing adjustments for undelivered parts, and coordinating with store managers to cover routes.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses.Communicate recommendations to store manager.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

Skills

Ability to quickly match alphanumeric

Interpersonal communication

Job description

O'Reilly Auto Parts in Mount Prospect, IL seeks a delivery hub coordinator to oversee city route schedules and delivery specialists across spoke stores. You will ensure orders are pulled accurately and on time, maintain a clean hub area, and monitor routes for efficiency, escalating issues to store management as needed.

Responsibilities include supervising clock-ins, handling billing adjustments for undelivered parts, and coordinating with store managers to cover routes.