Bilingual Children's Services Librarian — Programs & Reference

E-PLANNING; Naperville (IL); On-site; USD 40,000 - 52,000; Part time

Benefits offered by this job

Training and development opportunities

Pension plan (Illinois Municipal Ret

Job summary

Naperville Public Library is seeking a Children’s Services Associate to provide reference and Readers’ Advisory, assist patrons with digital and print resources, and plan programs for children. The role supports collection management and public service excellence in a busy library setting.

The ideal candidate is bilingual in English and Mandarin, with a Bachelor’s degree (or 5 years related experience) and strong communication, problem-solving, and collaborative skills to engage diverse

Qualifications

• Bachelor’s degree from four-year college or university; or minimum 5 years related experience and/or training; or equivalent combination of education and experience.
• Bilingual proficiency in English and Mandarin Chinese.

Responsibilities

• Utilizes broad resources to assist customers with information needs.
• Explains and assists users in using print and digital resources.
• Provides reference and Reader’s Advisory for topical research and materials.
• Maintains high standard of customer service with staff, customers and vendors.
• Plans and conducts children’s programs and displays.
• Assists with collection management and displays.
• Prepares reports and statistics for management as needed.
• Participates in outreach events with library partners.
• Works with volunteers to assign tasks and review progress.
• Troubleshoots minor computer hardware/software issues.

Skills

Bilingual English Mandarin

Microsoft Office

Outlook

Customer service

Reference assistance

Program leadership

Communication skills

Problem solving

Education

Bachelor's degree

5 years related experience

Job description

Naperville Public Library is seeking a Children’s Services Associate to provide reference and Readers’ Advisory, assist patrons with digital and print resources, and plan programs for children. The role supports collection management and public service excellence in a busy library setting.

The ideal candidate is bilingual in English and Mandarin, with a Bachelor’s degree (or 5 years related experience) and strong communication, problem-solving, and collaborative skills to engage diverse