Bilingual Children's Services Associate (English & Mandarin)

Illinois; Naperville (IL); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Vacation Accrual: 2 weeks per y

Holidays: 7 days per year

Annual Sick Accrual: 12 days per year

Up to 5 Personal Days per year prorate

Illinois Municipal Retirement Fund (Pエ

Descripción de la vacante

Naperville Public Library’s Children’s Services department seeks a dedicated Associate to provide reference and Reader’s Advisory services, helping customers use digital and print resources and assisting with program planning for children.

The role involves collection management support, outreach activities with library partners, and collaboration with staff and volunteers in a fast-paced community library setting.

Formación

• Bachelor’s degree from four-year college or university; or minimum 5 years related experience and/or training; or equivalent combination of education and experience.
• Bilingual proficiency in English and Mandarin Chinese.

Responsabilidades

• Utilizes and accesses information using a broad spectrum of resources, including print, electronic and online resources.
• Explains, demonstrates, and assists users in using print and electronic resources, including computer online databases, websites, and downloadable materials.
• Provides reference and Reader’s Advisory assistance for customers, including topical research and material location.
• Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
• Maintains current knowledge of new materials, services, relevant technology, and library trends.
• Plans and conducts programs for children; includes developing and implementing new concepts and themes.
• Maintains organization of the collections for the library. Assembles and arranges displays of public information, bulletin boards, books, and other library materials.
• Assists Children’s Services Librarians with collection management following established guidelines.
• Prepares reports and statistics for management review as requested.
• Proactively participates in outreach activities and events with Library partners.
• Works with volunteers to assign and review completed tasks.
• Troubleshoots and resolves minor computer hardware and software issues.
• Performs other related duties and special projects as assigned.

Conocimientos

Microsoft Office

Outlook

Customer service

Reference assistance

Program leadership

Bilingual English-Mandarin

Educación

Bachelor’s degree or 5+ years related experience

Herramientas

Microsoft Office

Outlook

Descripción del empleo

Naperville Public Library’s Children’s Services department seeks a dedicated Associate to provide reference and Reader’s Advisory services, helping customers use digital and print resources and assisting with program planning for children.

The role involves collection management support, outreach activities with library partners, and collaboration with staff and volunteers in a fast-paced community library setting.