Bilingual Child Support Technician II — Public Service Impact

State of Texas; Texas; On-site; USD 32,000 - 45,000; Full time

Job summary

State of Texas is seeking a Mission-driven Child Support Technician to support the Child Support Division. You will perform case initiation, docket coordination, and legal support while providing top-tier customer service daily.

Role requires in-person work at the OAG location, with up to 5% travel and Spanish language proficiency. A high school diploma plus two years of college credit hours are required, along with relevant work experience.

Qualifications

• Two years of full-time experience in child support, clerical, customer service, or secretarial work.
• Experience using word processing and data entry tools.
• Strong oral and written communication skills.
• Ability to work in-person at the Office of the Attorney General location.
• Ability to travel up to 5% of time.
• Typing ability with 35 wpm (typing test required at interview).
• Proficiency in reading, writing, and speaking Spanish.

Responsibilities

• Initiate cases and coordinate dockets.
• Provide high level customer service and support.
• Offer training and mentorship to colleagues as needed.

Skills

Customer service

Multitasking

Oral and written communication

Teamwork

In-person work

Typing 35 wpm

Education

High school diploma or equivalent

Two years (60 credit hours) from college/university

Tools

Word processing

Data entry/retrieval

Job description

State of Texas is seeking a Mission-driven Child Support Technician to support the Child Support Division. You will perform case initiation, docket coordination, and legal support while providing top-tier customer service daily.

Role requires in-person work at the OAG location, with up to 5% travel and Spanish language proficiency. A high school diploma plus two years of college credit hours are required, along with relevant work experience.