Bilingual Child Support Case Specialist (Spanish)

Summit County Government (CO); Frisco (CO); On-site; USD 42,000 - 55,000; Full time

Job summary

The Summit County Government (CO) is seeking a Child Support Case Specialist to perform routine and complex legal duties within the Department of Human Services. You will establish paternity, set and modify obligations, and enforce orders while coordinating with families and attorneys.

You will prepare documents, maintain detailed case histories, provide notes to attorneys for court, and recommend ways to improve productivity and customer service in the unit.

Qualifications

• High school diploma or GED; two years of data entry experience helpful.
• Familiarity with Windows OS, Zoom, Google Docs and Teams.
• Ability to analyze information and solve problems for family-focused outcomes.
• Willingness to receive coaching and take constructive feedback.
• Ability to work with diverse clients and families.
• Spanish bilingual preferred.

Responsibilities

• Establish paternity and modify child support obligations.
• Enforce child support orders to ensure compliance.
• Interpret orders from private and agency sources.
• Interview and negotiate with parents and attorneys.
• Prepare legal actions and documentation.
• Maintain detailed case histories and case notes.
• Provide recommendations to management to boost productivity.
• Support unit efficiency and customer service goals.

Skills

Prioritization

Communication

PC Skills

Critical Thinking

Reading Comprehension

Multitasking

Feedback Adaptation

Attention to Detail

Education

High School Diploma or GED

Tools

Windows

Zoom

Google Docs

Teams

Job description

The Summit County Government (CO) is seeking a Child Support Case Specialist to perform routine and complex legal duties within the Department of Human Services. You will establish paternity, set and modify obligations, and enforce orders while coordinating with families and attorneys.

You will prepare documents, maintain detailed case histories, provide notes to attorneys for court, and recommend ways to improve productivity and customer service in the unit.