Impactful Child Support Case Manager

Alamosa County; Alamosa (CO); On-site; USD 37,000 - 41,000; Full time

Job summary

Alamosa County's Department of Human Services seeks a Case Manager for Child Support to locate absent parents, establish paternity, and enforce child and medical support orders through administrative or judicial processes. The role involves interviews, financial analysis, garnishments, and coordination with TANF eligibility staff.

Knowledge of privacy laws and DHS software is required. The position emphasizes accuracy, teamwork, and the ability to manage multiple case files while complying with

Qualifications

• Knowledge of interviewing clients and obtaining information.
• Knowledge of legal documents and processes.
• Proficiency with Microsoft Office and privacy laws.

Responsibilities

• Interview clients to obtain non-custodial parent information and locate parents.
• Interview custodial and noncustodial parties to assess ability to pay and negotiate support.
• Review case information and prepare garnishments, UIFSA actions, and court-related paperwork.
• Prepare documentation for court hearings and assist IV-D Attorney.
• Monitor child support payments and renegotiate as needed.

Skills

Interviewing clients

Negotiation skills

Microsoft Office

Administrative processes

Privacy laws

Financial analysis basics

Use of DHS software

Education

High school diploma or GED

Related training/experience

Tools

None

Job description

Alamosa County's Department of Human Services seeks a Case Manager for Child Support to locate absent parents, establish paternity, and enforce child and medical support orders through administrative or judicial processes. The role involves interviews, financial analysis, garnishments, and coordination with TANF eligibility staff.

Knowledge of privacy laws and DHS software is required. The position emphasizes accuracy, teamwork, and the ability to manage multiple case files while complying with