Bilingual Child Support Assistant – Office Specialist 1

State of Oregon; Hillsboro (OR); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Vacation & sick leave

11 paid holidays

Health benefits

Pension plan

Job summary

The Oregon Department of Justice’s Division of Child Support (DCS) in Hillsboro seeks a Child Support Assistant (Office Specialist 1) for in-office support. You will process child support actions, maintain records, and respond to inquiries. Bilingual English/Spanish is a plus, but not required.

This is a full-time, in-office role with a 8:00 a.m.–5:00 p.m. schedule, Monday–Friday. Qualified candidates have at least one year of general clerical experience or an equivalent combination of education

Qualifications

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An equivalent combination of experience and college coursework or training in a general office occupation.
• Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check.
• A driver history check will be included for positions requiring state vehicle driving privileges.

Responsibilities

• Process child support actions and maintain current and complete case records.
• Monitor and take corrective action on assigned child support to ensure compliance with time frames and regulations.
• Type legal forms and documents from referrals and standardized formats.
• Receive and respond to inquiries about the Oregon Child Support Program or cases; direct inquiries as appropriate.
• Read and sort incoming mail and update child support records.

Job description

The Oregon Department of Justice’s Division of Child Support (DCS) in Hillsboro seeks a Child Support Assistant (Office Specialist 1) for in-office support. You will process child support actions, maintain records, and respond to inquiries. Bilingual English/Spanish is a plus, but not required.

This is a full-time, in-office role with a 8:00 a.m.–5:00 p.m. schedule, Monday–Friday. Qualified candidates have at least one year of general clerical experience or an equivalent combination of education