Bilingual Child Care Services Specialist – Family Services

4Cs Of Alameda County; Hayward (CA); On-site; USD 40,000 - 42,000; Full time

Job summary

4Cs Of Alameda County in Hayward, CA is seeking a bilingual Child Care Services Specialist (Family Services) to manage eligibility for child care payments and guide families through the program.

You will verify documentation, determine eligibility for a caseload of approximately 160 children, and maintain confidential files while upholding CDSS rules and 4Cs policies. This is a full-time, non-exempt position with competitive hourly pay.

Qualifications

• Bilingual required.
• Associate degree preferred; 1–2 years of case management and customer service experience mentioned.
• Proficiency with Microsoft Office and basic computer skills expected.
• Strong communication, organization, and adherence to policies and procedures.

Responsibilities

• Develop professional relationships with participants and assess eligibility for child care services.
• Collect documentation to determine need and eligibility in line with CDSS rules.
• Maintain a caseload of approximately 160 children and update files timely.
• Explain rules to participants and refer suspected fraud when needed.
• Assist with mailings, family fee processes, and confidentiality; cover front desk when needed.

Skills

Teamwork

Effective Verbal Communication Skills

Organizational Support

Quality

Job Knowledge

Education

Associate of Arts Degree

Tools

Microsoft Office

Job description

4Cs Of Alameda County in Hayward, CA is seeking a bilingual Child Care Services Specialist (Family Services) to manage eligibility for child care payments and guide families through the program.

You will verify documentation, determine eligibility for a caseload of approximately 160 children, and maintain confidential files while upholding CDSS rules and 4Cs policies. This is a full-time, non-exempt position with competitive hourly pay.