Bilingual Caseworker – Health Revenue Cycle

Cook County Health; Illinois; On-site; USD 69,000 - 72,000; Full time

Job summary

Cook County Health is seeking a Case Worker in the Revenue Cycle department to perform interviews and screenings that determine programs for patient financial assistance. The role involves gathering financial data, applying for Medicaid, Medicare, or other payment arrangements, and supporting patient access to care.

Strong multilingual communication and attention to confidentiality are essential. The position requires knowledge of Medicaid eligibility rules, excellent customer service, and

Qualifications

• Bilingual testing for Spanish will be administered; passing score of 3 – High Intermediate.
• Bachelor’s degree or higher in business, Finance, Social Work, or a Behavioral Science with two years of hospital finance/revenue cycle experience.

Responsibilities

• Interviews patients or representatives to obtain demographic and financial information for qualification.
• Verifies patient demographics and updates hospital data.
• Completes and routes patient case folders for billing and collection purposes.
• Maintains patient logs for daily productivity reports.

Skills

Bilingual

Customer service

Attention to detail

Education

Bachelor's degree in Business, Finance, Social Work, or Behavioral Science

High School Diploma with 4 years hospital finance/revenue cycle experience or equivalent

Job description

Cook County Health is seeking a Case Worker in the Revenue Cycle department to perform interviews and screenings that determine programs for patient financial assistance. The role involves gathering financial data, applying for Medicaid, Medicare, or other payment arrangements, and supporting patient access to care.

Strong multilingual communication and attention to confidentiality are essential. The position requires knowledge of Medicaid eligibility rules, excellent customer service, and