Bilingual Casework Specialist — Refugee & Immigrant Services

Bethany Christian Services USA LLC; Indianapolis (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

403(b) retirement plan with employer 


Generous paid time off

Education reimbursement

Employee assistance program

Wellness program

Training and professional development

Job summary

Bethany Christian Services USA LLC is looking for a Casework Support Specialist in Indianapolis to assist Case Managers with paperwork, provide direct case management services, and help ensure child safety. You will coordinate school enrollment, maintain regular contact with families and agencies, and attend court hearings as needed.

The role requires a Bachelor’s degree in a related field, strong communication skills, and the ability to work with diverse populations.

Qualifications

• Bachelor's degree in a relevant field as required by program/contract.
• Broad knowledge of basic Human Service principles and concepts.
• Bi-lingual English and a second language preferred.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Reliability with deadlines and time-sensitive tasks.
• Must have a valid driver's license and authorized to operate a vehicle in the U.S.

Responsibilities

• Assist Case Managers with essential paperwork and documentation (e.g., green card applications, funding requests, school enrollment).
• Provide case management services including social work, counseling, and client referrals.
• Ensure child safety while in care.
• Attend and prepare for court hearings on assigned cases.
• Maintain contact with schools and other organizations for updates.
• Follow up with clients and foster families as needed; cover during absences.
• accompany youth to immigration hearings or procedures when required.
• Schedule and attend medical and dental appointments for clients.
• Attend required trainings and stay updated on agency, federal, and state regulations.
• Complete notes in the client portal promptly.

Skills

Effective communication

Customer service

Time management

Confidentiality

Microsoft Office Suite

Driver's license

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office Suite

Job description

Bethany Christian Services USA LLC is looking for a Casework Support Specialist in Indianapolis to assist Case Managers with paperwork, provide direct case management services, and help ensure child safety. You will coordinate school enrollment, maintain regular contact with families and agencies, and attend court hearings as needed.

The role requires a Bachelor’s degree in a related field, strong communication skills, and the ability to work with diverse populations.