Child Welfare Case Support Specialist

Bethany Christian Services; Jenkintown (PA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement plan match

Paid holidays and PTO

Education reimbursement

Employee assistance program

Job summary

Bethany Christian Services is seeking a Casework Support Specialist to assist Case Managers with paperwork, documentation, and school enrollment processes. You will provide case management support, coordinate referrals, and help ensure safety for children in care.

You will attend court hearings, maintain school contacts, and liaise with families and agencies. A Bachelor's degree, bilingual ability, and strong communication skills are preferred; a background in human services is beneficial.

Qualifications

• Bachelor's degree in a relevant field or equivalent.
• Broad knowledge of Human Service concepts from a Bachelor's degree.
• Bi-lingual English and another language preferred.
• Excellent verbal and written communication skills.
• Ability to apply logic and critical thinking to problem solving.
• Provide excellent and compassionate customer service.
• Reliability with time sensitive deadlines and tasks.
• Maintain confidentiality.
• Ability to work under pressure and adapt to change.
• Proficiency with Microsoft Office Suite.
• Must be 21+ with a valid U.S. driver's license and at least 3 years driving experience.

Responsibilities

• Assist Case Managers with essential paperwork and documentation including green card applications, funding requests, and school enrollment/registration.
• Provide case management services including social work, counseling, and coordinate community referrals.
• Ensure child safety while in care.
• Attend and prepare for all court hearings on assigned cases.
• Maintain collateral contact with schools and other organizations for updates.
• Assist Case Managers in client follow-up and interventions as requested.
• Cover Case Manager duties during absences to ensure continuity of care.
• Accompany youth to immigration hearings or procedures as needed.
• Schedule and attend medical and dental appointments for clients.
• Collaborate with supervisor to prioritize and schedule duties.
• Attend required trainings, including Bethany-sponsored trainings.
• Maintain timely case notes in the program portal and stay updated on regulations.
• May participate in Bethany-sponsored events.
• Complete other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Time management

Confidentiality

Problem solving

Adaptability

Computer skills

Driver's license

Education

Bachelor's degree in relevant field

Tools

Microsoft Office

Job description

Bethany Christian Services is seeking a Casework Support Specialist to assist Case Managers with paperwork, documentation, and school enrollment processes. You will provide case management support, coordinate referrals, and help ensure safety for children in care.

You will attend court hearings, maintain school contacts, and liaise with families and agencies. A Bachelor's degree, bilingual ability, and strong communication skills are preferred; a background in human services is beneficial.