Bilingual Case Manager – Reentry & Housing Services

Community Partners in Action, Inc.; Hartford (CT); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Job summary

Community Partners in Action (CPA) seeks a Bi-lingual Case Manager for Hartford Transitional House in Hartford, CT. The role involves conducting assessments, developing individualized service plans, and coordinating referrals to community services to support residents’ successful transition.

Strong communication and computer skills are required, with bilingual English/Spanish proficiency and a valid driver’s license. CPA emphasizes BEDI culture and comprehensive benefits for eligible staff.

Qualifications

• Bachelor's degree plus one year experience in conducting assessments and case management duties.
• Bi-lingual English/Spanish required.
• Strong written and oral communication skills; valid driver's license.

Responsibilities

• Conduct resident intake, admission and assessment (LSI-R) using motivational enhancement strategies.
• Develop the Residential Individual Service Plan based on assessment outputs.
• Provide recommendations for the coordination and sequencing of program services for residents.
• Recognize and address resident ambivalence and resistance and help residents maintain motivation to change.
• Collaborate with AIC, Adult Behavioral Health services, Advanced Supervision and Intervention Support and other community-based services.
• Coordinate and follow up on resident referrals to community-based services, as necessary and appropriate.
• Monitor resident behaviors and implement program behavior management system on a consistent basis.
• Prepare accurate and timely progress and discharge reports.
• Collaborate with referral sources.
• Participate in weekly Service Team Meetings.
• Supervise urine tests as required.
• Administer initial PREA assessment within 24 hours of admission and PREA reassessment within 30 days.
• Complete the necessary case documentation on each resident in a timely manner, as established by the Program Manager.
• Input resident data into the Contractor Data Collection System (CDCS) and maintain, update, and utilize the data as directed by the Program Manager.
• Utilize CPA's case management system (Securmanage) as directed by the Program Manager.
• Serve as a role model to clients and staff and model pro-social behaviors.
• Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Remain current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction.
• Attend and participate in all training and booster sessions related to position, as directed by Program Manager.
• Solicit resident satisfaction feedback.
• Establish appropriate boundaries with residents and significant others.
• Participate in quality assurance review of resident sessions and assessment.
• Participate in related seminars, panels, and workshops to enhance professional development visibility of agency.
• Regular, reliable attendance and punctuality.
• Perform all other duties as required.

Skills

Bilingual English/Spanish

Communication skills

Computer skills

Knowledge of criminal justice

Interacting with diverse backgrounds

Education

Bachelor's degree plus one year experience in assessments and case management

Tools

Securmanage

CDCS

Job description

Community Partners in Action (CPA) seeks a Bi-lingual Case Manager for Hartford Transitional House in Hartford, CT. The role involves conducting assessments, developing individualized service plans, and coordinating referrals to community services to support residents’ successful transition.

Strong communication and computer skills are required, with bilingual English/Spanish proficiency and a valid driver’s license. CPA emphasizes BEDI culture and comprehensive benefits for eligible staff.