Bilingual Case Coordinator - Haitian Creole/English

Sevita; Malden (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay + benefits

Day shift

Mon-Fri schedule

Medical, dental, vision

401(k) with match

PTO from day one

Paid holidays

Referral bonuses

Employee discounts

Job summary

Sevita's North Shore Adult Day Health Center seeks a Program Case Coordinator to coordinate participant programs, support admissions, and ensure continuity of care across teams and providers.

The role requires bilingual Haitian Creole and English, a Bachelor's in a social services field, and experience in medical/rehabilitative settings. You will build relationships with families and healthcare partners to help participants achieve clinical, social, and community goals.

Qualifications

• Bachelor’s Degree in a social services–related field.
• Two years of experience providing direct or indirect support in a medical/rehabilitation setting (preferred).
• Experience working with individuals with disabilities (preferred).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Bilingual in Haitian Creole and English is required for this role.

Responsibilities

• Coordinate and oversee individualized participant programs to support clinical, social, and community-integration needs.
• Assist participants and families in understanding program goals, services, and processes.
• Serve as a primary point of contact for families, providing communication, resources, and support.
• Review evaluations, progress notes, and discharge documentation to ensure accuracy and coordinated care goals.
• Support discharge planning and follow-up coordination.
• Coordinate internal medical appointments and track required annual medical documentation.
• Communicate with healthcare providers, community resources, and external partners to promote continuity of care.

Skills

Bilingual Haitian Creole/English

Organizational skills

Excellent written and verbal skills

Compassionate, reliable

Strong communication

Education

Bachelor’s Degree in a social services–related field

Job description

Sevita's North Shore Adult Day Health Center seeks a Program Case Coordinator to coordinate participant programs, support admissions, and ensure continuity of care across teams and providers.

The role requires bilingual Haitian Creole and English, a Bachelor's in a social services field, and experience in medical/rehabilitative settings. You will build relationships with families and healthcare partners to help participants achieve clinical, social, and community goals.