Bilingual Care Coordinator Associate – Haitian Creole

Care Finders, Inc.

Massachusetts

On-site

USD 28,000 - 33,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
10 Paid Holidays
Employee Assistance Program
Employee Discounts
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital
Insurance

Job summary

MultiCultural Home Care - MA, a Modivcare Personal Care Service, is seeking a Bilingual Care Coordinator Associate fluent in Haitian Creole and English to ensure patient needs are met efficiently. You will handle referrals, coordinate caregiver schedules, and serve as the main contact for patients and families.

The role includes on-call rotation, working Monday–Friday 8:00 AM–5:00 PM, with a Brighton, MA office base.

Qualifications

  • High school diploma or equivalent.
  • 1+ years of customer service experience required.
  • 1+ years of home healthcare experience preferred.
  • Experience using HHAeXchange preferred.
  • Bilingual in English & Haitian Creole required.

Responsibilities

  • Referral and intake management: receive referrals, review documentation, determine eligibility, initiate intake.
  • Care coordination and scheduling: manage caseload, create/schedule shifts, maximize coverage, coordinate with patients/families, track changes.
  • Communication and information management: be primary contact, share relevant patient info, maintain records, document complaints/incidents, ensure privacy.

Skills

Customer service
Haitian Creole
English

Education

High school diploma or equivalent

Job description

MultiCultural Home Care - MA, a Modivcare Personal Care Service, is seeking a Bilingual Care Coordinator Associate fluent in Haitian Creole and English to ensure patient needs are met efficiently. You will handle referrals, coordinate caregiver schedules, and serve as the main contact for patients and families.

The role includes on-call rotation, working Monday–Friday 8:00 AM–5:00 PM, with a Brighton, MA office base.

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