Bilingual Care Coordinator (Spanish/English)

Covenant Community Care; Detroit (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full-time and part-time opportunities

On-the-job training for roles

Loan repayment up to $60,000

Productivity incentive

9 paid holidays and generous PTO

No weekends and limited evenings

Company paid life insurance

Job summary

Covenant Community Care in Detroit, MI seeks a bilingual (Spanish & English) Care Coordinator to coordinate and track specialty appointments and patient paperwork within the Patient-Centered Medical Home model.

The role focuses on removing barriers to care, coordinating with providers, and helping uninsured or financially constrained patients access needed services. Interviews anticipated January 2027.

Qualifications

• High School diploma or equivalent required.
• 2 years related experience with at least 1 year in a medical office/FQHC.
• Excellent verbal and written communication skills.
• Bi-lingual in English and Spanish (required).

Responsibilities

• Coordinate and track all specialty appointments, outstanding orders, and paperwork.
• Educate patients about resources and options for managing health.
• Assist patients in identifying providers that accept their insurance.
• Oversee authorizations for imaging/diagnostics/referrals and use HER dashboard to facilitate approvals and follow-up.
• Follow up on outstanding orders and referrals to address gaps in care and preventive screenings.

Skills

Communication skills

Bilingual English/Spanish

Customer service

Team collaboration

EMR familiarity

Education

High School Diploma or equivalent

Healthcare-related degree (preferred)

Tools

Microsoft Office Suite

EMR systems

Job description

Covenant Community Care in Detroit, MI seeks a bilingual (Spanish & English) Care Coordinator to coordinate and track specialty appointments and patient paperwork within the Patient-Centered Medical Home model.

The role focuses on removing barriers to care, coordinating with providers, and helping uninsured or financially constrained patients access needed services. Interviews anticipated January 2027.