Bilingual Care Coordinator - Scheduling & Navigation

Care Finders, Inc.; Toms River (NJ); On-site; Full time

Job description

Care Finders Total Care, a Modivcare Personal Care Service, is looking for aCare Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $20- $24 Hourly
• Schedule: M-F 8:30AM-5:00PM
• Office Address: 734 NJ-37 # 4, Toms River, NJ 08755
• Language Requirement: English & Spanish speaker required

Benefits and Perks

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will

• Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers.
• Collaborate with internal teams to determine patient eligibility and initiate the intake process.
• Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
• Address inquiries, concerns, and provide guidance on accessing services and resources.
• Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
• Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs.
• Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
• Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
• Provide compassionate and empathetic support to patients and their families throughout the care coordination process.

We are excited to speak to someone with the following…

• High school diploma or equivalent
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Bilingual in English & Spanish required

We live and lead by our Values

• We treat everyone with dignity andRESPECT
• We earn theTRUST of our members, and each other
• We provideRELIABLE services that open doors
• We serve with courtesy andCOMPASSION
• We prioritizeSAFETY
• We communicate with purpose andTRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.