Admin: Bilingual Care Coordinator Associate

A&B Homecare Solutions; Stamford (CT); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Paid Holidays

Employee Assistance Program

Employee Discounts

Life Insurance

Disability Insurance

Legal Services Insurance

Hospital Indemnity Insurance

Job summary

A&B Homecare Solutions in Stamford, CT is seeking a Bilingual Care Coordinator Associate to ensure patient care needs are met efficiently. You will coordinate schedules, communicate with patients and families, and document visits in our system. This role requires a high school diploma, at least one year in customer service, and bilingual English/Spanish fluency.

Home healthcare experience is preferred. On-site work with regular daytime hours and rotating on-call shifts provide meaningful patient

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.

Responsibilities

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system.
• Backup to Intake department for home care service requests.
• Participate in on-call rotations to provide after-hours support.
• Communicate effectively within the office and with clients' care teams.

Skills

Bilingual in English & Spanish

Customer service experience

Education

High school diploma or equivalent

Job description

A&B Homecare Solutions, a Modivcare Personal Care Service, is looking for a Bilingual Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

Compensation and Schedule

• Pay: $20.00-$23.00/Hourly based on experience
• Schedule: M-F 8:00AM-5:00PM (Rotating on call required)
• Office Address: 1351 Washington Blvd, Suite 601, Stamford, CT 06902

Benefits And Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Participate in office's on-call rotations to provide after-hours support.
• Understand that communication is vital within the office as well as to everyone involved in our clients' care.

We are excited to speak to someone with the following…

• High school diploma or equivalent.
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.Experience using HHAeXchange preferred.
• Bilingual in English & Spanish required.

PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.

Our Mission

To provide access to the care that matters for those who need it most.

Our Values

Caring: We care about what we do and who we do it for.

Collaborative: We value the perspective and experience of all.

Dedicated: We are committed to making a real world impact.

Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace