Admin: Bilingual Care Coordinator Associate

Care Finders, Inc.; Stamford (CT); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital Indemnity Insurance

Job summary

A&B Homecare Solutions, part of Modivcare, is seeking a Bilingual Care Coordinator Associate in Stamford, CT. You will ensure patient care needs are met through effective scheduling and communication. Qualifications include a high school diploma, customer service experience, and proficiency in English and Spanish.

The position offers an hourly pay rate of $20.00 to $23.00 based on experience. Benefits include medical, dental, and vision insurance, a 401(k) plan, and paid time off, among others.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Experience using HHAeXchange preferred.
• Bilingual in English & Spanish required.

Responsibilities

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system.
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Participate in office's on-call rotations to provide after-hours support.

Skills

Bilingual in English & Spanish

Customer service experience

Home healthcare experience

Experience using HHAeXchange

Education

High school diploma or equivalent

Job description

A&B Homecare Solutions, a Modivcare Personal Care Service, is looking for a Bilingual Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay:$20.00-$23.00/Hourly based on experience
• Schedule:M-F 8:00AM-5:00PM (Rotating on call required)
• Office Address:1351 Washington Blvd, Suite 601, Stamford, CT 06902

Benefits and Perks

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Participate in office's on-call rotations to provide after-hours support.
• Understand that communication is vital within the office as well as to everyone involved in our clients' care.

We are excited to speak to someone with the following…

• High school diploma or equivalent.
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Experience using HHAeXchange preferred.
• Bilingual in English & Spanish required.

Our Mission

To provide access to the care that matters for those who need it most.

Our Values

Caring: We care about what we do and who we do it for.

Collaborative: We value the perspective and experience of all.

Dedicated: We are committed to making a real world impact.

Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace