Bilingual Care Coordinator Associate: Patient Scheduling

Care Finders, Inc.; Stamford (CT); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital Indemnity Insurance

Job summary

A&B Homecare Solutions, part of Modivcare, is seeking a Bilingual Care Coordinator Associate in Stamford, CT. You will ensure patient care needs are met through effective scheduling and communication. Qualifications include a high school diploma, customer service experience, and proficiency in English and Spanish.

The position offers an hourly pay rate of $20.00 to $23.00 based on experience. Benefits include medical, dental, and vision insurance, a 401(k) plan, and paid time off, among others.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Experience using HHAeXchange preferred.
• Bilingual in English & Spanish required.

Responsibilities

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system.
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Participate in office's on-call rotations to provide after-hours support.

Skills

Bilingual in English & Spanish

Customer service experience

Home healthcare experience

Experience using HHAeXchange

Education

High school diploma or equivalent

Job description

A&B Homecare Solutions, part of Modivcare, is seeking a Bilingual Care Coordinator Associate in Stamford, CT. You will ensure patient care needs are met through effective scheduling and communication. Qualifications include a high school diploma, customer service experience, and proficiency in English and Spanish.

The position offers an hourly pay rate of $20.00 to $23.00 based on experience. Benefits include medical, dental, and vision insurance, a 401(k) plan, and paid time off, among others.