Bilingual Care & Community Resource Navigator

Primary Care Coalition; Silver Spring (MD); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance (Carefirst BCBS)

Dental insurance (Carefirst BCBS)

Vision insurance (Carefirst BCBS)

Paid Time Off

403B Plan

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

Primary Care Coalition is seeking a Bilingual Community Resource Coordinator to connect underserved patients with health and social services and assist with referrals and visits. You will help patients access benefits and support behavioral health treatment within PCC’s Collaborative Care model.

You will conduct outreach, coordinate referrals, and document encounters in the EHR, working closely with care managers and partner agencies.

Qualifications

• Bilingual English/Spanish required.
• Excellent communication and interpersonal skills.
• Experience with community resources navigation preferred.
• Familiarity with HIPAA and patient confidentiality.
• Ability to travel within the service area for home visits.

Responsibilities

• Provide Patient Navigation and Support Services as part of the treatment plan.
• Support behavioral health care managers with patient navigation and referrals.
• Refer patients to community or social service agencies.
• Complete home and community-based visits to help patients access benefits and services.
• Assist with applications (e.g., SNAP, Montgomery Cares).
• Document patient encounters in the EHR and case management system following HIPAA.

Education

High School diploma or GED

Bilingual English/Spanish

Patient navigation

Community resources coordination

Referral coordination

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Primary Care Coalition is seeking a Bilingual Community Resource Coordinator to connect underserved patients with health and social services and assist with referrals and visits. You will help patients access benefits and support behavioral health treatment within PCC’s Collaborative Care model.

You will conduct outreach, coordinate referrals, and document encounters in the EHR, working closely with care managers and partner agencies.