Bilingual Call Center Underwriter I – Remote/Hybrid

Team Focus Insurance Group; Florida; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pet Insurance

Flexible Spending Account

Paid Holidays

Volunteer Days

Parental Leave

Short/Long-Term Disability

Tuition Reimbursement

Remote and Hybrid Opportunities

Job summary

Team Focus Insurance Group is seeking an experienced Personal Lines Underwriter in Florida to review applications, analyze risk, and determine coverage and pricing guidelines. You will maintain strong agent relationships and provide guidance on policy forms within underwriting rules.

Requirements include 3–5 years of underwriting experience in personal lines, knowledge of P&C underwriting principles, and proficiency with MS Office.

Qualifications

• Three to five years of underwriting experience in Personal Lines including homeowners and other lines.
• Strong knowledge of Property/Casualty insurance underwriting principles and personal lines policy elements.
• Ability to analyze complex applications and make informed risk decisions.
• Customer service and conflict-resolution skills, including handling agent or client inquiries professionally.
• Self-motivated, disciplined, and able to maintain productivity without direct supervision.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) for documentation, reporting, and team collaboration.

Responsibilities

• Review and process applications for all personal lines coverage to determine eligibility for company programs.
• Analyze applications, inspections, and endorsements to make risk selection decisions within established underwriting rules and guidelines.
• Accept or reject applications and determine coverage, pricing, and endorsements with accuracy and efficiency.
• Demonstrate proficiency in 5 or more underwriting functions, including risk evaluation, premium calculation, and policy adjustments.
• Serve as a subject matter expert for agents by providing guidance on policy forms, coverage options, and application submission.
• Stay current on underwriting rules, policy forms, industry trends, and regulatory requirements.
• Participate in training sessions and cross-functional initiatives as needed.
• Recommend process improvements to enhance underwriting quality and efficiency.
• Bachelor's degree from a four year college or university preferred.

Skills

Underwriting knowledge

Customer service

Conflict resolution

Self-motivated

MS Office

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Team Focus Insurance Group is seeking an experienced Personal Lines Underwriter in Florida to review applications, analyze risk, and determine coverage and pricing guidelines. You will maintain strong agent relationships and provide guidance on policy forms within underwriting rules.

Requirements include 3–5 years of underwriting experience in personal lines, knowledge of P&C underwriting principles, and proficiency with MS Office.