Bilingual Call Center Specialist: Healthcare & Patient Services

River Valley Family Health Center; Delta (CO); On-site; USD 23,419 - 25,099; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Matching

Generous PTO

Job summary

River Valley Family Health Center is searching for a full-time Call Center Professional in Delta, CO. This role involves providing excellent customer service by answering calls, verifying patient information, and assisting with appointments. Ideal candidates will possess a high school diploma, bilingual skills, and a commitment to cultural sensitivity.

The position offers a competitive hourly wage of $17.00 - $18.22, along with benefits including medical and dental insurance, PTO, and more. Join our dedicated team to serve the community!

Qualifications

• High School Diploma or equivalent required.
• Bilingual skills are required.
• Good interpersonal skills to maintain relationships.
• Confidentiality must be maintained.
• Computer skills for electronic medical records.

Responsibilities

• Answering phone calls and providing great customer service.
• Covering the front desk and checking patients in.
• Creating new patients in the system.
• Verifying patient information and scheduling appointments.
• Counseling patients on financial policies.

Skills

Bilingual skills

Customer service

Cultural sensitivity

Positive communication

Computer proficiency

Education

High School Diploma or equivalent

Job description

River Valley Family Health Center is searching for a full-time Call Center Professional in Delta, CO. This role involves providing excellent customer service by answering calls, verifying patient information, and assisting with appointments. Ideal candidates will possess a high school diploma, bilingual skills, and a commitment to cultural sensitivity.

The position offers a competitive hourly wage of $17.00 - $18.22, along with benefits including medical and dental insurance, PTO, and more. Join our dedicated team to serve the community!