Bilingual Call Center Rep I — Part-Time (Healthcare)

Corner Health Committee, Inc.; Massachusetts, United States, Northern America, Americas; Hybrid; USD 25,000 - 34,000; Part time

Job summary

Corner Health Committee, Inc. is seeking a Call Center Representative Level I for a 24-hour-per-week schedule in Dorchester. You will handle appointment scheduling, triage urgent needs, and support multiple clinical departments while maintaining HIPAA compliance.

The role requires high school diploma, strong communication, and bilingual capabilities (English plus Portuguese/Creole or Spanish). Prior call center or healthcare admin experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Bilingual skills in English plus Spanish or Cape Verdean Creole preferred.
• Experience with patient communication and scheduling is a plus.
• Comfort with EMR and dental/healthcare software.

Responsibilities

• Answer main phone line and route calls; schedule appointments.
• Triage urgent needs and coordinate with clinicians and nurses.
• Check in/out patients and document in EMR accurately.
• Provide outreach and reminders and handle data entry tasks.

Skills

Customer service

Multitasking

Communication skills

Bilingual English/Spanish/Creole

Education

High School Diploma

Tools

EPIC

Dentrix

EMR

Job description

Corner Health Committee, Inc. is seeking a Call Center Representative Level I for a 24-hour-per-week schedule in Dorchester. You will handle appointment scheduling, triage urgent needs, and support multiple clinical departments while maintaining HIPAA compliance.

The role requires high school diploma, strong communication, and bilingual capabilities (English plus Portuguese/Creole or Spanish). Prior call center or healthcare admin experience is preferred.