Bilingual Call Center Collections Specialist

Source Receivables Management; Siler City (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Source Receivables Management is seeking a Bilingual Call Center Collections Specialist in Greensboro, NC. This role involves resolving overdue accounts through effective communication in both English and Spanish. The position offers competitive pay, uncapped commissions, and comprehensive benefits, fostering a supportive work environment focused on teamwork and growth.

Benefits

Hourly Base Pay + Uncapped Commission

Uncapped Monthly Bonuses

Paid Training

Health, dental, vision benefits

401(k) and PTO

Qualifications

• Fluent in English and Spanish required.
• Strong communication, negotiation, and organizational skills needed.
• Experience in collections or sales is a plus.

Responsibilities

• Negotiate and resolve overdue accounts in English and Spanish.
• Make outbound and handle inbound calls to find solutions.
• Negotiate payment plans and achieve performance goals.

Skills

Fluent in English and Spanish

Strong communication skills

Negotiation skills

Organizational skills

Basic math skills

Professionalism under pressure

Job description

Bilingual Call Center Collections Specialist

Join our team as a Bilingual Call Center Collections Specialist at Source Receivables Management.

Position Overview: We are seeking motivated Bilingual (English/Spanish) Call Center Collections Specialists in Greensboro, NC, to help our customers resolve overdue accounts. This role offers competitive pay, uncapped commissions, bonuses, and comprehensive benefits.

Why Join Us?

• Hourly Base Pay + Uncapped Commission
• Uncapped Monthly Bonuses
• Paid Training
• Benefits including health, dental, vision, 401(k), PTO, and more

Candidate Requirements:

• Fluent in English and Spanish
• Strong communication, negotiation, and organizational skills
• Ability to handle inbound and outbound calls
• Basic math skills and professionalism under pressure
• Experience in collections or sales/negotiation is a plus

Responsibilities:

• Negotiate and resolve overdue accounts in English and Spanish
• Make outbound and handle inbound calls to find solutions
• Negotiate payment plans
• Achieve performance goals ethically

Training & Schedule: Three-week comprehensive training; work hours are Monday to Friday, with specific shifts listed above.

Work Environment: On-site at Greensboro, NC, fostering teamwork and growth.

Apply Today! We value accountability, teamwork, and career growth. We are an Equal Opportunity Employer and a Certified Woman-Owned Enterprise.

Salary: $16 per hour