Bilingual Call Center Collections Specialist

Source Receivables Management; Asheboro (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Source Receivables Management is seeking a Bilingual Call Center Collections Specialist to join their team in Greensboro, NC. This role involves engaging with customers in both English and Spanish to negotiate overdue accounts. The company offers competitive pay, uncapped commission, and a supportive work environment. Ideal candidates are driven, goal-oriented, and thrive in a fast-paced setting.

Benefits

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) with Employer Match

Flexible Spending Account

Employee Assistance Program

Referral Program

Company-Paid Life Insurance & Long-Term Disability

Paid Training

Qualifications

• Fluent in English and Spanish.
• Strong communication and negotiation skills.
• Organized, self-motivated, capable of multi-tasking.

Responsibilities

• Engage with customers in both English and Spanish to negotiate overdue accounts.
• Make outbound and handle inbound calls to resolve past-due balances.
• Negotiate payment plans tailored to customer needs.

Skills

Fluent English

Fluent Spanish

Strong communication skills

Negotiation skills

Organizational skills

Self-motivated

Multi-tasking

Basic math skills

Job description

Bilingual Call Center Collections Specialist

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Bilingual Call Center Collections Specialist

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Bilingual Call Center Collections Specialist - Join Our Winning Team!

Are you driven, goal-oriented, and ready to excel in a fast-paced environment? Source Receivables Management is expanding, and we're looking for Bilingual (English/Spanish) Call Center Collections Specialists to join our growing team in Greensboro, NC! If you have a passion for helping customers, thrive in a competitive environment, and want to maximize your earning potential, this is the opportunity for you!

Why Choose Us?

We offer competitive pay, great benefits, and a supportive workplace that rewards hard work and dedication.

Hourly Base Pay + Uncapped Commission - Your earning potential is in your hands!

Uncapped Monthly Bonuses - The more you achieve, the more you earn!

Paid Training - We set you up for success from day one.

Comprehensive Benefits Package, Including

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• 401(k) with Employer Match
• Flexible Spending Account
• Employee Assistance Program
• Referral Program
• Company-Paid Life Insurance & Long-Term Disability
  
  

What We're Looking For

If you're ready to take on a challenge and thrive in a fast-paced, goal-oriented environment, we want you on our team!

We're Looking For Individuals Who

Speak fluent English and Spanish

Have strong communication and negotiation skills

Enjoy a competitive and results-driven atmosphere

Are organized, self-motivated, and capable of multi-tasking

Can handle inbound and outbound calls to resolve past-due accounts

Excel at basic math and calculating percentages

Maintain professionalism, accountability, and emotional control in high-pressure situations

Bonus Skills: Previous collections experience or a track record of achieving sales/negotiation goals!

What You'll Do

• Engage with customers in both English and Spanish to negotiate and resolve overdue accounts
• Make outbound & handle inbound calls to find solutions for past-due balances
• Negotiate payment plans tailored to customer needs
• Work in a team-oriented, supportive environment
• Set and achieve performance goals while maintaining high ethical standards
  
  

Training Program

New hires will complete a comprehensive three-week training program to ensure success in the role.

Work Schedule

Monday - Tuesday: 9:00 AM - 6:00 PM

Wednesday - Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:30 PM

Work Environment

This is an on-site position at our Greensboro, NC call center, where you'll be part of a collaborative and supportive team that values success and growth.

Take the Next Step in Your Career - Apply Today!

At Source Receivables Management, we foster a workplace that values accountability, teamwork, and career growth. If you're ready to achieve your full earning potential, we'd love to hear from you!

Equal Opportunity Employer

Source Receivables Management is a Certified Woman-Owned Enterprise and an Equal Opportunity Employer. We welcome candidates from all backgrounds to apply.

Don't wait-apply today and take your career to the next level!

Salary: $16 per hour

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

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