Bilingual Branch Sales Associate - Customer Solutions

Grainger; El Paso (TX); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

18 PTO days

6 holidays per year

401(k) match

Tuition reimbursement

Employee discounts

Paid parental leave

Job summary

Grainger is seeking a Branch Sales Associate in El Paso, TX to deliver outstanding customer service to walk-in clients while performing warehouse tasks. You will guide product selection, enter orders accurately, and ensure safe loading of customer vehicles, reporting to the Branch Manager.

The role requires flexibility across branch hours, physical ability to lift up to 50 pounds, and bilingual proficiency in Spanish.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
• Learn and operate powered industrial equipment.
• Must be bilingual in Spanish.

Responsibilities

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Skills

Flexibility to work hours

Safety awareness

Bilingual in Spanish

Job description

Grainger is seeking a Branch Sales Associate in El Paso, TX to deliver outstanding customer service to walk-in clients while performing warehouse tasks. You will guide product selection, enter orders accurately, and ensure safe loading of customer vehicles, reporting to the Branch Manager.

The role requires flexibility across branch hours, physical ability to lift up to 50 pounds, and bilingual proficiency in Spanish.