Bilingual Branch Lending & Operations Specialist

Crown Title Loans - Houston; Jersey Village (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Crown Title Loans - Houston is seeking a branch operations role to drive daily execution, achieve sales goals, and monitor financial metrics in a fast-paced retail setting.

The position involves loan processing, evaluating vehicle values, reviewing credit details, processing applications, and explaining loan terms to borrowers while handling collections and payments and ensuring adherence to applicable regulations. Spanish bilingualism and Saturday availability are preferred.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Prior background in consumer lending, customer service, or retail sales experience.
• Language: Must be able to speak English and Spanish.

Responsibilities

• Branch Operations: Daily execution, sales goals, and financial metrics in a fast-paced environment.
• Loan Processing: Evaluate vehicle values, review credit details, process applications, and explain loan terms to borrowers.
• Collections & Payments: Handle direct customer conversations regarding payment schedules, past-due collections, and loss mitigation.
• Regulatory Compliance: Ensure all lending practices and documentation adhere to state and federal consumer finance regulations.

Skills

Strong communication

Math/financial literacy

Multitasking

Problem-solving

Education

High school diploma

Job description

Crown Title Loans - Houston is seeking a branch operations role to drive daily execution, achieve sales goals, and monitor financial metrics in a fast-paced retail setting.

The position involves loan processing, evaluating vehicle values, reviewing credit details, processing applications, and explaining loan terms to borrowers while handling collections and payments and ensuring adherence to applicable regulations. Spanish bilingualism and Saturday availability are preferred.