Bilingual Benefits & Plans Assistant

Ultimate Staffing; Bakersfield (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Ultimate Staffing in Bakersfield, CA seeks an Assistant Plans & Benefits Coordinator (Bilingual) to provide administrative support for employee and client benefit plans. The role acts as a liaison between employees, clients, carriers, and internal teams, requiring strong organization and bilingual English/Spanish communication.

The ideal candidate will handle enrollment, eligibility, records maintenance, and inquiries, ensuring accurate benefits administration and compliance.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• 1-2 years admin, benefits, HR, insurance, or customer service experience.
• Bilingual fluency in English and Spanish, both written and verbal.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Excellent customer service, communication, and interpersonal skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to handle sensitive and confidential information professionally.

Responsibilities

• Assist with the administration of employee benefits programs, including medical, dental, vision, life insurance, disability, and retirement plans.
• Support benefit enrollments, changes, terminations, and annual open enrollment activities.
• Review and process employee eligibility information and maintain accurate records in HRIS and benefits systems.
• Respond to employee and client inquiries regarding benefits, coverage options, eligibility, claims, and enrollment procedures.
• Communicate with insurance carriers, brokers, and vendors to resolve eligibility, billing, and claim issues.
• Prepare benefits-related correspondence, enrollment materials, and employee communications.
• Assist with auditing benefits data and maintaining compliance with company policies and regulatory requirements.
• Track and reconcile benefit invoices and assist with billing discrepancies.
• Maintain confidentiality of employee and client information in accordance with HIPAA and company policies.
• Support special projects and perform additional administrative duties as assigned.

Skills

Bilingual English/Spanish

Administrative experience

Customer service

Attention to detail

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite (Word, Excel, Outlook, Teams)

Job description

Ultimate Staffing in Bakersfield, CA seeks an Assistant Plans & Benefits Coordinator (Bilingual) to provide administrative support for employee and client benefit plans. The role acts as a liaison between employees, clients, carriers, and internal teams, requiring strong organization and bilingual English/Spanish communication.

The ideal candidate will handle enrollment, eligibility, records maintenance, and inquiries, ensuring accurate benefits administration and compliance.