Assistant Plans Administrator

Ultimate Staffing Services; Bakersfield (CA); On-site; USD 60,000 - 66,000; Full time

Job summary

Ultimate Staffing Services is seeking an Assistant Plans & Benefits Coordinator (Bilingual) in Bakersfield, CA. The role provides administrative support for employee and client benefit plans, enrollment, eligibility maintenance, and responsive customer service.

Ideal candidates are bilingual in English and Spanish, highly organized, and able to manage multiple tasks in a fast-paced environment while maintaining confidentiality and compliance with HIPAA.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• Bilingual fluency in English and Spanish, both written and verbal.
• 1-2 years of administrative, HR, or customer service experience.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Assist with benefits administration and enrollment processes.
• Handle employee inquiries regarding benefits and eligibility.
• Maintain accurate records in HRIS and benefit systems.
• Coordinate communications with carriers and vendors.
• Support confidentiality and compliance with HIPAA and policies.

Skills

Bilingual (English/Spanish)

Attention to detail

Time management

Customer service

Communication skills

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

Salary: USD60000 - USD66000 per year

Job Description

Assistant Plans & Benefits Coordinator (Bilingual)

Position Title: Assistant Plans & Benefits Coordinator (Bilingual)
Department: Benefits Administration / Human Resources
Reports To: Benefits Manager or Plans Administrator
Status: Full-Time

Position Summary

The Assistant Plans & Benefits Coordinator is responsible for providing administrative support for employee and client benefit plans, enrollment processes, eligibility maintenance, and customer service inquiries. This role serves as a key liaison between employees, clients, insurance carriers, and internal departments to ensure accurate and timely benefits administration. The ideal candidate is highly organized, detail-oriented, and bilingual in English and Spanish, with excellent communication and customer service skills.

Essential Duties and Responsibilities

• Assist with the administration of employee benefits programs, including medical, dental, vision, life insurance, disability, and retirement plans.
• Support benefit enrollments, changes, terminations, and annual open enrollment activities.
• Review and process employee eligibility information and maintain accurate records in HRIS and benefits systems.
• Respond to employee and client inquiries regarding benefits, coverage options, eligibility, claims, and enrollment procedures.
• Communicate with insurance carriers, brokers, and vendors to resolve eligibility, billing, and claim issues.
• Prepare benefits-related correspondence, enrollment materials, and employee communications.
• Assist with auditing benefits data and maintaining compliance with company policies and regulatory requirements.
• Track and reconcile benefit invoices and assist with billing discrepancies.
• Maintain confidentiality of employee and client information in accordance with HIPAA and company policies.
• Support special projects and perform additional administrative duties as assigned.

Qualifications

Required:

• High school diploma or equivalent; Associate's degree preferred.
• Minimum 1-2 years of administrative, benefits, HR, insurance, or customer service experience.
• Bilingual fluency in English and Spanish, both written and verbal.
• Strong organizational skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Excellent customer service, communication, and interpersonal skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Ability to handle sensitive and confidential information professionally.

Preferred:

• Experience with employee benefits administration or insurance plans.
• Knowledge of COBRA, HIPAA, ACA, and other benefits-related regulations.
• Experience working with HRIS, benefits administration platforms, or insurance carrier portals.
• Prior experience in healthcare, insurance, benefits brokerage, or human resources environments.
• Attention to Detail
• Problem Solving
• Communication Skills
• Time Management
• Data Entry Accuracy
• Confidentiality and Professionalism