Bilingual Behavioral Health CMA – Patient Care

Clinic; Houston (TX); On-site; USD 23,000 - 27,000; Full time

Job summary

HOPE Clinic is seeking a Behavioral Health Certified Medical Assistant (BH CMA) to join the interdisciplinary care team at HOPE Clinic - Beltway. The BH CMA delivers coordinated care in psychiatric and counseling services, performing clinical and administrative duties with cultural sensitivity.

You will triage, perform vitals, assist with screenings, document history, and support providers with referrals and medication management. Fluency in English and another language is required.

Qualifications

• Minimum of one year in health education, patient navigation, mental health, and/or health clinic patient assistance field preferred.
• Completion of a CMA training program is required.
• CMA, CCMA, or RMA is required or willingness to obtain certification within 3-month probationary period.
• Knowledge of HIPAA privacy and confidentiality.
• Bilingual in English and Spanish, Arabic, Chinese or other languages is required.

Responsibilities

• Greet and attend to patients in a therapeutic and professional manner.
• Register, make appointments, check patients in and out, and process payments all within the parameter of excellent customer service.
• Perform intake triage, vitals, and assist patients with mental health screenings.
• Document vitals, screenings, patient history, and personal information as needed.
• Conduct urine drug screenings, blood draws, and give injections based on provider's orders.
• Maintain organization and patient confidentiality.
• Provide support to providers and coordinates psychotropic medication refill requests including the prior authorization of psychotropic medications.

Skills

Excellent customer service

Strong written and spoken English

Strong verbal communication

Detail oriented

Team player

Ability to work under pressure

Bilingual capabilities

Education

High School diploma or GED

Associates Degree preferred

CMA training program required

Tools

Microsoft Office

Job description

HOPE Clinic is seeking a Behavioral Health Certified Medical Assistant (BH CMA) to join the interdisciplinary care team at HOPE Clinic - Beltway. The BH CMA delivers coordinated care in psychiatric and counseling services, performing clinical and administrative duties with cultural sensitivity.

You will triage, perform vitals, assist with screenings, document history, and support providers with referrals and medication management. Fluency in English and another language is required.