Bilingual Banking Teller – Spanish Speaking

PNC Financial Services Group, Inc.; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Paid holidays and time off

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for the Wesley Chapel, FL area. The role focuses on delivering a superior customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff. The position is in-office and bilingual Spanish preferred.

The role emphasizes accuracy, risk awareness, and daily branch operations, with a strong emphasis on customer service and utilizing technology to assist customers.

Qualifications

• No university / college degree required; high school diploma acceptable.
• In lieu of a degree, a combination of education, certifications and experience may be considered.
• Spanish Speaking - Preferred.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on alternatives for their financial needs.
• Identifies banking opportunities during conversations and refers to branch staff as appropriate.
• Engages customers in the lobby to connect them with PNC products and resources.
• Educates customers on managing financial transactions using technology and available tools.
• Adheres to policies and procedures with sound judgment; supports efficient branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller for the Wesley Chapel, FL area. The role focuses on delivering a superior customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff. The position is in-office and bilingual Spanish preferred.

The role emphasizes accuracy, risk awareness, and daily branch operations, with a strong emphasis on customer service and utilizing technology to assist customers.