Bilingual Banking Specialist (English/Spanish)

Woodforest; Katy (TX); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Medical Coverage

401(k) with ESOP match

Paid Time Away

Well-being Program

Job summary

Woodforest National Bank is seeking a Branch Banker in Katy, TX. This role focuses on building retail customer relationships through exceptional service, proactive product marketing, and consistent operational excellence.

The ideal candidate thrives in a retail sales environment and embraces Woodforest’s core values of Ownership, Service, Community, and Integrity in every interaction. This full‑time position supports branch operations, deposits, and customer engagement in a fast‑paced

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Must be fluent in English and Spanish.
• High School Diploma or equivalent required.
• Prior in-store retail banking experience preferred but not required.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending banking solutions.
• Achieve individual sales goals through proactive conversations, referrals, and marketing outreach inside and outside the branch.
• Resolve customer inquiries at the first point of contact, using internal partners as needed.
• Maintain operational excellence through accurate transaction processing and account opening, with adherence to policies and regulatory requirements.
• Explain complex banking solutions in a simple, easy‑to‑understand way.

Skills

Retail sales

Customer service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Branch Banker in Katy, TX. This role focuses on building retail customer relationships through exceptional service, proactive product marketing, and consistent operational excellence.

The ideal candidate thrives in a retail sales environment and embraces Woodforest’s core values of Ownership, Service, Community, and Integrity in every interaction. This full‑time position supports branch operations, deposits, and customer engagement in a fast‑paced