Bilingual Banking Customer Service Specialist

ADP, Inc.; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

ADP, Inc. in Miami, FL is seeking a Customer Service Representative / Teller to deliver friendly, accurate banking service at the branch. You will open accounts, explain products, and assist customers with queries while maintaining compliance.

The role requires a Bachelor's Degree and 2–3 years in a customer-facing banking environment, with fluency in English and Spanish, and proficiency in Word and Excel. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s Degree with 2-3 years in a customer-facing role in banking.
• Ability to collaborate with others and handle challenging assignments.
• Basic knowledge of Word and Excel.

Responsibilities

• Open new accounts and process deposits and withdrawals.
• Explain bank products and services and cross-sell where appropriate.
• Handle teller duties and online banking requests.
• Process wire transfers and update customer records.
• Maintain compliance with policies and regulatory requirements.

Skills

Bilingual English/Spanish

Excellent customer service

Strong communication skills

Ability to work under deadlines

Education

Bachelor’s Degree

2-3 years banking/customer service experience

Tools

Word

Excel

Job description

ADP, Inc. in Miami, FL is seeking a Customer Service Representative / Teller to deliver friendly, accurate banking service at the branch. You will open accounts, explain products, and assist customers with queries while maintaining compliance.

The role requires a Bachelor's Degree and 2–3 years in a customer-facing banking environment, with fluency in English and Spanish, and proficiency in Word and Excel. Strong communication and organizational skills are essential.