Bilingual Banking Associate: Member Services & Accounts

East Texas Professional Credit Union; Kilgore (TX); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

East Texas Professional Credit Union in Kilgore, TX is seeking a Financial Services Representative to assist members with account openings, inquiries, and routine maintenance. You will cross-sell products and ensure accurate processing via online systems.

The role requires 1–3 years of banking experience and strong communication skills. Expect professional interactions in-person, over the phone, and online, with ongoing training and confidentiality practices.

Qualificações

• High school diploma or equivalent.
• Thorough knowledge of member services and products.
• 1–3 years of banking experience preferred.
• Excellent communication and public relations skills.
• Ability to operate computer applications and equipment including 10-key and phone.
• Solid math and bookkeeping abilities.

Responsabilidades

• Open and close all types of deposit accounts.
• Service existing member accounts and handle requests via online systems.
• Promote credit union products based on member needs.
• Respond to member inquiries and resolve issues.
• Perform teller duties: cash checks, deposits, loan payments, balance cash drawer.
• Attend meetings and training; maintain professional work environment.
• Safeguard member information and confidentiality.
• Assist other departments as directed.

Conhecimentos

Communication skills

Public relations

Computer skills

10-key

Bookkeeping

Math skills

Formação académica

High school diploma

Descrição da oferta de emprego

East Texas Professional Credit Union in Kilgore, TX is seeking a Financial Services Representative to assist members with account openings, inquiries, and routine maintenance. You will cross-sell products and ensure accurate processing via online systems.

The role requires 1–3 years of banking experience and strong communication skills. Expect professional interactions in-person, over the phone, and online, with ongoing training and confidentiality practices.