Bilingual Banker: Build Relationships & Serve Customers

Woodforest National Bank; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Coverage

401(k) Company Match in ESOP

Paid Time Away

Employee Stock Ownership Plan (ESOP)

Well-being Program (Employee Assist. P

Resource Champions

Competitive Base Pay

Job summary

Woodforest National Bank in Austin, TX is seeking a Branch Banker to deliver the Woodforest Experience by providing friendly, proactive service and banking solutions. You will build relationships, handle deposits and loans, and support community initiatives while maintaining compliance and referral-driven sales.

This role emphasizes a customer-first approach, teamwork, and adaptability in a fast-paced retail environment, with opportunities to grow within a values-driven community bank.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.
• Must be fluent in English and Spanish.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and marketing outreach.
• Resolve customer inquiries at the first point of contact.
• Open and maintain deposit accounts and consumer loan products.
• Follow branch security procedures and maintain compliance.

Skills

Bilingual English & Spanish

Communication skills

Problem-solving

Customer service

Sales aptitude

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank in Austin, TX is seeking a Branch Banker to deliver the Woodforest Experience by providing friendly, proactive service and banking solutions. You will build relationships, handle deposits and loans, and support community initiatives while maintaining compliance and referral-driven sales.

This role emphasizes a customer-first approach, teamwork, and adaptability in a fast-paced retail environment, with opportunities to grow within a values-driven community bank.